Airline Cargo Contacts

Cargo-only vs Manifest Hold (Checked Baggage) vs Excess Luggage – Contacts Overview

Airline Pet in Hold (Manifest) Cargo Only Primary Contact (Pets / Cargo) Key Notes & Quotas Excess Luggage / Checked Baggage Contact
Emirates No Yes skycargo@emirates.com | +971 600 555 555 Strict cargo policy; quotas per flight apply Emirates ticketing office / travel agent (excess baggage desk)
Air France Yes (aircraft dependent) Yes animals@airfrance.fr | cargo.support@airfrance.fr Limited number of pets per flight (cabin + hold combined) animals@airfrance.fr
KLM Yes (limited) Yes klm.carepets@klm.com | cargo@klm.com Strong animal handling; quotas strictly enforced klm.carepets@klm.com
Iberia Yes (limited) Yes ibercargo@iberia.com | mascotas@iberia.com Spain routes; aircraft & seasonal restrictions mascotas@iberia.com
FlyDubai No Yes cargo@flydubai.com Cargo only; aircraft restrictions apply Not permitted
Turkish Airlines Yes (very limited) Yes pet@thy.com | cargo@thy.com Popular routes saturate quotas quickly pet@thy.com
British Airways No Yes (IAG Cargo) liveanimals@iagcargo.com All pets as cargo; UK BCP fees apply Not permitted
Cathay Pacific No Yes liveanimals@cathaypacificcargo.com Cargo only; temperature & breed limits Not permitted
Air Arabia No Yes cargo@airarabia.com Cargo only; limited stations Not permitted
Singapore Airlines No Yes livestock@singaporeair.com Cargo only; quarantine capacity critical Not permitted
Malaysia Airlines No Yes cargo@malaysiaairlines.com Cargo only; import permit required Not permitted
ANA (All Nippon Airways) No Yes liveanimals@anacargo.jp Japan compliance & advance notice mandatory Not permitted
Etihad Airways Yes (very limited) Yes pets@etihad.ae | cargo@etihad.ae Route & aircraft dependent pets@etihad.ae
Qatar Airways No Yes liveanimals@qrcargo.com Major global live-animal cargo hub Not permitted
SWISS (Swiss Intl Air Lines) Yes (limited) Yes specialhandling@swiss.com | liveanimals@swissworldcargo.com Excellent animal welfare reputation; quotas very tight specialhandling@swiss.com
SAS Scandinavian Airlines Yes (limited) No specialhandling@sas.se Nordic routes; early booking essential specialhandling@sas.se
Finnair Yes (limited) No specialassistance@finnair.com Strong welfare rules; strict quotas specialassistance@finnair.com