1. Starting the process too late
Paperwork, vaccines, microchip dates and country-specific requirements take time. For some destinations (UK, EU, Australia), the timeline is weeks to months — not days.
2. Assuming all countries have the same rules
Each destination has its own checklist: waiting periods, specific vaccines, lab tests, forms and endorsements. This is where most families get lost — and panic.
3. Not knowing that most pets must travel in cargo
90% of departures from Dubai require cargo transport, not cabin travel. Many families discover this at the last minute and scramble to book flights that are already full.
4. Thinking you can DIY the cargo booking
Even if you do everything else yourself, cargo MUST be booked through an approved agent. Many people waste hours with airlines before realising this.
5. Using the wrong crate size
An incorrect IATA crate can result in refusal at the airport. Too small = unsafe. Too big = more stress and higher fees.
6. Underestimating summer restrictions
Heat embargoes and seasonal limitations can delay travel by weeks. Planning early avoids heartbreak and emergency fees.
7. Forgetting to prepare your pet emotionally
Pets feel the owner’s stress. A calm, gradual preparation with crate training makes a huge difference before travel.
8. Overlooking airline-specific rules
Each airline has its own rules: breeds allowed, crate height limits, paperwork formats. Missing one detail can lead to denied boarding.
9. Receiving a shock quote and panicking
Cargo pricing can seem frightening. Understanding what’s included — and what can be optimised — helps avoid unnecessary stress.
10. Thinking you have to navigate everything alone
Pet relocation is complex emotionally and logistically. A calm, certified specialist can guide you step by step for a stress-free experience.
What happens if the flight is delayed or changed?
Flight schedules may change due to airline operations.
ZAPS monitors departures and provides guidance when adjustments are required. Airline operational decisions remain outside ZAPS control.
Clients will be informed if changes affect the relocation plan.
Can my pet travel on the same flight as me?
In many cases pets can travel on the same flight as their owner.
This depends on airline policies, routing and availability.
ZAPS helps determine the most appropriate travel option for each relocation.
How far in advance should I start the relocation process?
Most relocations require preparation several weeks in advance.
The exact timeline depends on destination requirements and airline availability.
Early planning reduces stress and helps avoid last-minute complications.
What happens if an airline refuses the booking?
Airlines may refuse bookings if crate, documentation or routing requirements are not met.
ZAPS works to minimise refusal risks by ensuring compliance with airline requirements and IATA Live Animals Regulations (LAR).
Alternative solutions are explored whenever possible.
Will my pet be safe during transport?
Pet transport follows strict airline and regulatory standards.
ZAPS works in accordance with IATA Live Animals Regulations (LAR) and animal welfare requirements.
Proper preparation significantly improves travel safety and comfort.
Can I organise the relocation myself?
Some owners choose to manage parts of the relocation themselves.
ZAPS offers both administrative guidance and fully managed relocation programs.
The appropriate level of support depends on each situation.
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